Lee Robinson Motor Services Servicing FAQs

Lee Robinson Motor Services

FAQs

Servicing FAQs

Here at Lee Robinson Motor Services, we’ve years of experience behind us, and aim for nothing short of perfection with each repair job we carry out. Our team of friendly and reliable mechanics and technicians use state-of-the-art diagnostic and repair equipment and technology to ensure your vehicle runs as smoothly, efficiently, and safely as possible. We take great pride in providing you 5-star service for affordable prices. To learn more about us simply follow the link to understand why we receive the feedback that we do.

We understand all too well, the importance of transparency. We pride ourselves on our ability to be clear and concise with our customers and aim to provide as much help and information about our services as we possibly can.

If you’re looking for car servicing help or have car repair common questions that you’d like answering you’ve come to the right place. Below we’ve compiled a selection of some of the most common servicing FAQs, general car repair FAQs, and common auto service questions that we receive from our clients.

If you can’t find an answer to your question below, be sure to get in touch with any questions or queries you may have.

General Servicing Frequently Asked Questions

Here are several of the most common servicing FAQs we receive from our customers.

What types of vehicle repairs do you offer?

Here at Lee Robinson Motor Services, we offer a wide selection of vehicle repairs at very competitive prices. From car servicing and MOTs to simple oil changes and tyre replacements, we do it all.

Here’s a brief overview of some of the most popular vehicle repairs and services we offer:

Full car servicing
Interim car servicing
Manufacturer’s service
Specialist MOT testing
Advanced vehicle diagnostics
Air conditioning repair and re-gassing
Brake and suspension repairs
Tyre replacements
Exhaust system repairs
Many other automotive repairs, both major and minor

FAQs

answering your questions

Will There Be Any Unexpected Fees?

Absolutely Not.

Here at Lee Robinson Motor Services, we pride ourselves on being open, honest, and transparent with our customers. We’ll provide you with a detailed price and part breakdown beforehand and won’t proceed with any repairs until you’re happy with the price.

Do you provide MOT testing?

Yes, we do.

Whether you’re looking for a re-check, or if it’s time for your annual MOT, our fully qualified team will carry out a series of thorough inspections on your vehicle, adhering to all laws, rules, and regulations to ensure your vehicle is safe, road legal, and roadworthy.

How often should I service my car?

How often you have your car serviced will depend on several factors, including the vehicle’s age and mileage.

Ideally, you should have your vehicle serviced once a year or every 12,000 miles. For high-mileage vehicles, however, an interim service is recommended every six months.

FAQs

Booking and Appointment FAQs

Here are some of the most common auto service questions regarding our booking and appointment system.

Do I need to book an appointment?

Ideally, yes.

While we will always strive to accommodate our customers whenever possible, due to high demand it is always recommended that you book an appointment with us, or at the very least, speak to us first rather than just turning up.

We understand that cars and motor vehicles in general, can be temperamental and problems can sometimes happen out of nowhere. If it is an emergency, we will do our best to accommodate you whenever we can.

How long does a typical car repair take?

The length of your car repair will depend on various factors and can vary greatly from one job to the next.

Repairs can take anything from a couple of hours for a more basic fix, to several days, or even weeks in the event of a serious issue.

Can I get a same-day appointment?

If you require a quick repair, we recommend getting in touch with us as soon as possible. Due to high demand, we cannot guarantee same day appointments, though we will always aim to accommodate as best we can.

FAQs

Warranty and Guarantees FAQs

Here are a couple of the most common questions we get asked regarding our warranties and guarantees.

Do you offer warranties on repairs?

All work carried out here at Lee Robinson Motor Services is backed by our service guarantee to provide peace of mind for our customers.

What happens if I have an issue after a repair?

In the unlikely event that you do experience issues after a repair, simply get in touch with us and we’ll do whatever we can to put it right. All work we carry out is backed by our service guarantee.

FAQs

Other Services FAQs

Below, we’ve compiled a quick list of servicing FAQs regarding some of the other services we provide.

Do you offer emergency roadside assistance?

If you require emergency roadside assistance, we offer free collection of your vehicle, and delivery back to your location once we’ve carried out the necessary repairs.

Can I get a courtesy car while my vehicle is being repaired?

Unfortunately, we are unable to provide a courtesy car as of this writing. Should you require a courtesy car however, our friendly team will be more than happy to provide you with a list of businesses and contact details to help you out.